Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Important Disclaimer

We are not responsible for the leads generated through our platform. Add Phone Book operates as a business directory service that provides visibility and viewership for businesses. We do not guarantee the quality, reliability, or outcome of any business interactions, transactions, or leads generated through our platform.

Last Updated: January 2025

1. Introduction

Add Phone Book ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Business information (business name, category, description)
  • Account credentials (username, password)
  • Payment information (for premium services)
  • Reviews and ratings you submit
  • Communication preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, search queries)
  • Location data (with your permission)
  • Cookies and similar tracking technologies
  • Log files and analytics data

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide and maintain our services
  • Process business listings and user accounts
  • Facilitate communication between users and businesses
  • Improve our platform and user experience
  • Send administrative and promotional communications
  • Analyze usage patterns and trends
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Business Listings

Business information you provide will be publicly displayed on our platform to help customers find and contact your business.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing
  • Data analytics and insights
  • Email and communication services
  • Cloud hosting and storage
  • Customer support services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Cookie preferences: Manage cookie settings in your browser

To exercise these rights, please contact us at support@addphonebook.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential cookies: Required for basic platform functionality
  • Analytics cookies: Help us understand how users interact with our platform
  • Advertising cookies: Used to deliver relevant advertisements
  • Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on:

  • The type of information collected
  • The purpose for which it was collected
  • Legal and regulatory requirements
  • Business and operational needs

When information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@addphonebook.com

Subject Line: Privacy Policy Inquiry

Response Time: We will respond to your inquiry within 48 hours during business days